New Zealand has again voted Tile Warehouse as a gold winner of the competitive Tile Supplier category in the Reader’s Digest Quality Service Awards.
Reader’s Digest conducts the Quality Service Awards survey every year to uncover New Zealanders’ attitudes towards services from businesses across different industries.
The awards are voted purely by New Zealand consumers, with 1,500 Kiwis surveyed on their service experience across 40 categories. Respondents rate organisations on four key pillars of customer service; personalisation, understanding, simplicity, and satisfaction.
Winning this award is of particular significance because it is voted, without incentive, by New Zealander's.
It's been wonderful to have Tile Warehouse staff recognised for the delivery of design and technical advice encompassing our customer-centric approach. Our mantra is to 'Make Design & Selection Easy' so to be recognised by the public for setting the gold standard for service, is proof that we are successfully delivering a quality customer experience.
* The research for the awards is conducted by independent company Catalyst Market Research.